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Find the useful contacts

The useful contacts below will help you find the help you need. They are divided into five categories:

  1. Association contacts
  2. Emergency numbers
  3. Listening lines
  4. Legal information lines
  5. Written contacts

Association contacts : find help and support

Administration – Secretariat

Contact the association’s secretariat

03 88 24 74 92

Regional Day Reception

Listening and counseling service open on :

  • Monday from 7.30 am to 4 pm
  • Tuesday, Wednesday and Friday from 9 am to 4 pm
  • Thursday from 9 am to 7 pm

03 88 24 06 06

Flora Tristan Center

Accommodation and support for women victims of violence, with or without children.

Open every day from 9am to 6pm.

03 88 35 25 69

Maison Relais

Accommodation and support for women who are victims of domestic violence, isolation, precariousness and problems of exclusion.

Open every day from 9.30 am to 4.30 pm.

03 88 34 37 15

IML “Olfivia”

Rental service for single women or families with daily and financial independence.

03 88 35 25 69

Hélène de Beauvoir Service

Accommodation and support for women victims of violence, with or without children.

Open every day from 9am to 6pm.

06 24 74 23 19

Emergency numbers

Police and Gendarmerie

Free emergency number that can be dialled from a landline or mobile phone in France, even if it is blocked or without credit 24/7.

17

Medical emergencies (SAMU)

Free emergency number that can be dialled from a landline or mobile phone in France, even if it is blocked or without credit, 24/7.

15

European emergency services

Free emergency number that can be dialled from a landline or mobile phone in Europe, even if it is blocked or without credit, 24/7

112

Listening lines

Violence Against Women Information

Free and accessible helpline:

  • from 9am to 10pm Monday to Friday
  • from 9am to 6pm on Saturday and Sunday

3919

Listening to Violence Women with Disabilities

Open on :

  • Monday from 10am to 1pm and 2.30pm to 5.30pm
  • Thursday from 10am to 1pm.

01 40 47 06 06

Rape Women Information

Anonymous and free number.

Accessible Monday to Friday from 10am to 7pm

0 800 05 95 95

SOS Forced Marriage

Free and confidential helpline.

Available every day between 9am and 5pm

01 30 31 05 05

Child in Danger Hotline

Open on

  • Monday from 10am to 1pm and 2.30pm to 5.30pm
  • Thursday from 10am to 1pm.

119

Legal information lines

CIDFF 67

Information center on the rights of women and families in Bas-Rhin.

03 88 32 03 22

Rape Women Information

Anonymous and free number

Accessible Monday to Friday from 10am to 7pm

0 800 05 95 95

European Association against Violence against Women at Work

Defense of victims of sexual violence at work,

Available on:

  • Monday 2-5pm
  • Tuesday and Friday 9.30am-12.30pm

01 45 84 24 24

Written contacts : If you can’t make phone calls, write for help

Emergency contact via SMS

As a replacement for 15, 17 and 18 for deaf, hard of hearing, aphasic and dysphasic people.

114

Online chat

Online chat platform: report gender-based and sexual violence with a view to being referred to an appointment to file a complaint.

Anonymous and free and available 24/7.

Access